How do I make a return?

Most products can be returned within 30 days of purchase date with a 20% restocking fee. Please email sales@mayway.com and include your account number, invoice number, the item you would like to return, quantity and reason. If your return meets our criteria, we will respond with return instructions including a return authorization number (RMA). Please note that we require an RMA to accept a return. Packages without an RMA will be returned to the sender.